FAQs

What is QuantumCloud? Can I use it to earn money?

QuantumCloud lets you easily mining with GPU. When you download, launch the QuantumCloud program, and click "GO" to start, you will obtain earnings.

* QuantumCloud does not access personal data when you mining. Please be assured that your privacy will be protected.

How can I get mining income?

Based on your hardware performance and the time of using the program in a day, QuantumCloud will give you a corresponding amount of Q-Coin. Once you start mining, you will get Q-Coin! Your income might be declared depending on your country/region's tax laws.
You can withdraw Q-Coin for fiat money, or game points on QuantumCloud program. There will be more exchange options later.

<Taiwan>
* The Q-Coin earnings of Taiwan users are distributed and exchanged by UniMax Electronics Inc.

Is the daily mining income fixed?

The mining daily income varies. The actual amount may vary depending on your hardware specifications, the performance of the graphics card, network status, the mining time of using the program, etc. The longer you mining, the more income you get!

What shall I do if I want to withdraw my Q-Coin through PayPal?

Log in to the QuantumCloud program, go to [Wallet] on the right and follow the onscreen instructions to bind your payment account to your QuantumCloud account. You can withdraw your Q-Coin once the payment account is bound.

What is Q-Coin exchange Center in the Wallet apart from PayPal?

Q-Coin Exchange Center is specially designed for QuantumCloud users who can easily withdraw Q-Coin to game points such as Steam or to coupons. There will be more exchange options later.

What kind of withdrawal methods are supported by QuantumCloud?

QuantumCloud supports different withdrawal methods and provides the most popular ones in your region as below (will be updated continuously):
PayPal, Steam code, Amazon gift card, Visa/MasterCard gift card
*Taiwan : Bank transfer, Steam code, Amazon gift card, Visa/MasterCard gift card, foodpanda coupon, MyCard code

Will QuantumCloud do any harm to my graphics card or cause data leakage?

1. The use of QuantumCloud is included in the usage scenarios of graphics cards, has passed a long time and strict tests with graphics cards, therefore it will not damage your graphics card when you mining.

2. While using QuantumCloud to mining, you can switch to optimal mining mode freely, eg. Full Speed Mode or Smart Mode, according to the graphics card's working status. In Smart Mode, QuantumCloud prioritizes graphics card's GPU computing resources according to your current GPU usage to the applications that need it. If no other programs need GPU computing power, it will automatically share idle GPU computing power to QuantumCloud; while in Full Speed Mode, it can improve mining performance and help you earn more Q-Coin.

3. QuantumCloud is compliant with regulations of personal data protection in different countries to protect users' privacy. You can be assured of the security of your personal data while using QuantumCloud.

What are the minimum hardware requirements for QuantumCloud?

Under the Windows 10 64bit system, either AMD or NVIDIA graphics cards require the specification of at least 6G memory (or above) to start mining to earn income.

Why can't I start mining after launching the QuantumCloud program?

Please ensure that your hardware meets the minimum requirements and the graphics card driver has been updated to the latest version. If you have any questions, please email us at support@quantumcloudai.com

Can I sign in to a QuantumCloud account on multiple devices?

Yes. There is no limit to the number of your graphics cards and devices for QuantumCloud. You can either use the same account on multiple devices or install multiple graphics cards on one device. The more graphics cards you utilize to mining, the more you earn every day.

How long can Q-Coin be valid for in the QuantumCloud account?

QuantumCloud ensures that your Q-Coin is safely kept in your QuantumCloud account. Each Q-Coin can be valid for three years. You can sign in to your account to check the amount of Q-Coin and exchange details.
If changes will be made, the news will be announced on the platform and sent to the mailbox that you registered with in advance.
The earnings might be declared depending on your country/region's tax laws.

If the FAQs do not help, please send a message to us. We will reply you as soon as possible.

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